Effective date: June 1, 2026 · Last updated: June 7, 2026
These Terms of Service ("Terms") govern your access to and use of the Eq-Tek mobile application, website at eq-tek.com, and any associated hardware products (collectively, the "Service"), operated by Eq-Tek ("we," "us," or "our").
Geographic Limitation: The Service is controlled and operated from the United States and is intended exclusively for use within the United States. By creating an account, downloading the app, or purchasing hardware, you represent and warrant that you are a resident of the United States and are accessing the Service from within the United States.
Eq-Tek provides barn management software and connected hardware for equine and large animal operations, including a mobile app, e-ink stall displays, and water tank sensors.
To use the Service, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use at support@eq-tek.com.
Free plan. Available at no charge. Includes up to 5 animal profiles, feeding and care features, water sensor dashboard, WiFi e-ink displays, and 1 team member.
Pro plan. $19/month. Includes unlimited animals, team members, multiple barns, cloud sync, historical water data, push alerts, image uploads, and priority support.
Billing & Taxes. Subscriptions are billed in advance. Payment is processed through the applicable app store or directly via Stripe. Applicable state and local sales taxes will be calculated and added at checkout based on your billing location. All fees are non-refundable except as required by law.
Cancellation. You may cancel at any time. Access continues until the end of the billing period.
Price changes. We will provide 30 days' notice of pricing changes.
Shipping Limitation: Hardware purchases and equipment shipping are strictly restricted to valid physical addresses within the United States. We do not ship hardware to international addresses, P.O. boxes, or freight forwarders.
Warranty. Eq-Tek hardware is warranted against manufacturing defects for one (1) year from purchase. This warranty does not cover damage from misuse, accidents, unauthorized modification, or use outside rated specifications.
Returns. Hardware may be returned within 30 days of receipt in original condition for a full refund. Contact support@eq-tek.com to initiate a return.
Animal safety notice. Eq-Tek hardware and software are tools to assist in barn management. They are not a substitute for direct human supervision. Do not rely solely on sensor readings or app alerts for critical animal care decisions. Always verify water levels and animal welfare through direct observation.
You agree not to use the Service to violate any law, upload harmful content, attempt unauthorized access, reverse engineer any part of the Service, or interfere with the Service's operation.
You retain ownership of all data you enter. We will not sell your data or use it for advertising. See our Privacy Policy for full details. You are responsible for the accuracy of data you enter — Eq-Tek is not liable for consequences resulting from inaccurate feeding instructions or care records.
The Eq-Tek name, logo, app design, firmware, and all associated intellectual property are owned by Eq-Tek. Nothing in these Terms grants you any right to use our trademarks or brand elements.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT SENSOR READINGS WILL BE ACCURATE AT ALL TIMES.
TO THE FULLEST EXTENT PERMITTED BY LAW, EQ-TEK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING HARM TO ANIMALS OR PROPERTY. OUR TOTAL LIABILITY SHALL NOT EXCEED AMOUNTS PAID TO EQ-TEK IN THE PRECEDING 12 MONTHS.
You agree to indemnify and hold harmless Eq-Tek and its officers, employees, and agents from claims arising from your use of the Service or violation of these Terms.
We may suspend or terminate your account for violation of these Terms or non-payment. You may terminate at any time by contacting support@eq-tek.com.
These Terms and any dispute arising out of or related to the Service shall be governed by the laws of the State of Oklahoma, without regard to its conflict of law principles. You explicitly agree that any legal action or proceeding relating to your access to, or use of, the Service shall be instituted exclusively in the state or federal courts located in Oklahoma County, Oklahoma, and you submit to the personal jurisdiction of such courts.
Class Action Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND EQ-TEK AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You expressly waive your right to file a class action or seek relief on a class basis.
Jury Trial Waiver: You and Eq-Tek hereby waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury.
We may update these Terms with at least 14 days' notice before changes take effect. Continued use constitutes acceptance.